Or indeed why, or indeed how thoroughly upsetting it is when we're trying to help them and their own ignorance will not let them take the help offered because they're too busy trying to prove they're right to understand that we know they're not and we're trying to save them from looking like an idiot...
Make Sense?
If not, I'm probably just rage mumbling, it's rare that ignorance of such a level hits home like this and that they followed it up with threats is mostly likely why I'm still annoyed several hours later. Anyone who works in high impact customer services will probably have some understanding of where I am, so, curry, then Star Trek 2 (the real one, not the one for Cumberfans....).
This is John Dodd in the Socialist Republic of South Yorkshire and Goodnight England, Wherever you are...
